South African Rental Housing Association (SARHA)
Effective Date: 01 January 2026
1. Introduction
This Cookie Policy explains how the South African Rental Housing Association (“SARHA”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit or interact with our website and platform.
By continuing to use our website, you consent to the use of cookies in accordance with this policy.
2. What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to ensure websites function efficiently, improve user experience, and provide information to website owners.
Cookies may be temporary (session cookies) or remain on your device for a longer period (persistent cookies).
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the operation of our website and platform. They enable core functionality such as:
- Secure login and authentication
- Navigation between pages
- Access to protected areas
Without these cookies, certain services cannot be provided.
3.2 Performance and Analytics Cookies
These cookies collect information about how users interact with our website. This helps us improve performance and usability.
They may collect information such as:
- Pages visited
- Time spent on the site
- Error messages encountered
This information is aggregated and does not identify individual users.
3.3 Functional Cookies
These cookies allow the website to remember your preferences and provide enhanced functionality, such as:
- Language preferences
- Saved settings
- Personalised user experience
3.4 Marketing and Tracking Cookies
These cookies may be used to deliver relevant content and measure the effectiveness of campaigns.
They may track:
- User interactions with content
- Engagement patterns
We do not use cookies to sell personal data.
4. How We Use Cookies
SARHA uses cookies to:
- Ensure the website functions properly
- Improve user experience and usability
- Analyse website performance and usage trends
- Support platform features and functionality
- Deliver relevant content and communications
5. Third-Party Cookies
We may use third-party services that set cookies on our behalf, including analytics and platform tools.
These third parties may collect and process information in accordance with their own privacy policies. SARHA does not control these cookies.
6. Managing Cookies
You have the right to control and manage cookies.
You can:
- Adjust your browser settings to block or delete cookies
- Refuse certain categories of cookies
- Clear stored cookies at any time
Please note that disabling cookies may affect the functionality and performance of our website.
7. Data Protection
Any personal information collected through cookies is processed in accordance with our Privacy Policy and applicable data protection laws, including the Protection of Personal Information Act (POPIA).
8. Changes to This Policy
SARHA may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices.
The updated version will be published on our website with a revised effective date.
9. Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please contact:
Email: admin@sarha.org.za
10. Acceptance of Cookie Policy
By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy and agree to the use of cookies as described.